You signed up with email, finished the sign up screens, got sent to the login page, and the confirmation email is nowhere to be found. Annoying, but almost always fixable in a couple of minutes.
{{callout:blue:Info}} Only email sign ups need this step. If you used Continue with Google, you can skip this whole article and go play.
Try these in order
- Wait a minute or two. Emails sometimes take a little while to arrive.
- Check your spam or junk folder. This is where it usually hides. If you find it, mark it as Not spam so future emails land properly.
- Check other tabs. Gmail users, look in Promotions and Updates too.
- Make sure the email address is right. A typo like gmial.com means the message went somewhere it was never going to be read.
- Ask for a new one. Go to the login page and try to log in. If your account is still waiting for confirmation, you will be offered a way to resend the confirmation email.
{{callout:gold:Lightbulb}} Use the newest email only. If you request a few, older links may stop working, so open the latest one and ignore the rest.
Still nothing?
- Try a different browser or device for the confirmation link.
- If you typed the wrong email at sign up, sign up again with the correct one.
- Or skip the whole thing and use Continue with Google instead.
If none of that works, send us a request with the Submit a request button at the top of the Help Center. Tell us the email address you used (never your password) and we will take a look.