New here? Welcome! Making an account takes about two minutes, which is less time than it takes to decide what to watch on a Friday night. Pick Google or email and follow along.
Before you begin
Have these ready:
- A valid email address (or a Google account)
- A password you will remember (or a password manager that will)
- Your date of birth
- A working internet connection
{{callout:blue:Info}} You need to be at least 13 years old to join Chillverse.
Step 1: Open the Sign Up page
Head to the Sign Up page and you will see a screen like the one below.
{{callout:green:Lightbulb}} The fastest way in is Continue with Google. One tap, no passwords to invent.
Step 2: Choose how you want to sign up
Option 1: Continue with Google (recommended)
Tap Continue with Google, pick your Google account, and follow the prompts. It is quicker because you skip typing your email, you skip making a password, and Google handles the security part.
Option 2: Sign up with email
Prefer to do it the old school way? Fill in the form.
Username. This is what other players see and how they find you. Use 3 to 20 characters with letters, numbers, underscores or hyphens. It cannot start or end with an underscore or hyphen. Good ones look like Kenzo, Willam or AstroNova.
Email address. Use one you actually own and check. It is how you log in, reset your password and receive important account notices.
Date of birth. Chillverse is for people aged 13 and up, and this helps us keep the experience age appropriate.
Password. Make it strong. It needs at least 8 characters, one uppercase letter, one lowercase letter, one number and one special symbol (like @, _, a hyphen or a period). The form shows a checklist that ticks off as you go, which is weirdly satisfying.
Confirm password. Type the same password again. If they do not match, the form will politely tell you off.
Referral code (optional). If a friend invited you, drop their code here. No code? Leave it empty, nobody will judge you. If you arrived through a friend's invite link, the code is already filled in for you.
{{callout:gold:AlertTriangle}} Never share your password with anyone, including people who say they work for Chillverse. We will never ask for it.
Step 3: Accept the terms and continue
At the bottom of the form, tick the box to agree to the Terms & Conditions and Privacy Policy, then tap Create account. Do not worry, your account is not created quite yet, there is one more screen.
Step 4: Tell us a bit about you
The second screen asks for three things:
- Display name: the friendly name people see on your profile.
- Country or region
- What are you into? Pick your interests so Chillverse feels a bit more like yours.
When you are done, tap the finish button at the bottom.
Step 5: Confirm your email
If you signed up with email, we send you a confirmation email and take you to the login page. Open the email, tap the link, and you are good to log in. Check your spam folder too, because emails love hiding there.
{{callout:brand:Sparkles}} That is it. You are in. Go say hi to the Dashboard.
Troubleshooting
I can't create my account
Double check that your username is free, your email is typed correctly, your password ticks every box, both passwords match, and the terms box is ticked. Nine times out of ten it is one of those.
My Google sign in isn't working
Try refreshing the page, signing in to your Google account first, or using another browser. If it still sulks, sign up with email instead.
I never got the confirmation email
See the article I didn't get my confirmation email in this section.
I forgot my password
Use Forgot password? on the login page. The article Logging in and resetting your password walks you through it.
What's next?
Once you are in, you can set up your profile, play a few games, start your streak and meet the community. The Your first day checklist article has the full list.